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COVID-19 Update

Jeff Carroll Department Commander - 4/17/2020

Keeping our Veterans informed about VA Services during COVID-19

 

Please help remind and encourage our Veterans while we continue to minimize exposure to COVID 19, the following services are still available:

 

Telephone or Video Appointments – Veterans can receive their care at home – either over the phone or via video using VA Video Connect on their computers, smartphones, or tablets. To set up telephone or video appointments, Veterans can send their provider a secure message on MyHealthVet by visiting www.myhealth.va.gov. Veterans may also call, but the VA is requesting that Veterans only call with urgent needs at this time. To learn more about VA Video Connect, visit www.mobile.va.gov/app/va-video-connect.

 

Prescription Refills – Veterans can request prescription refills and order and ship medications to their homes using the Dial-A-Refill System (404-235- 3084 or 404-235-3087), My HealtheVet or the Rx Refill mobile app. Download the app at www.mobile.va.gov/app/rx-refill. If a Veteran has an urgent medication need, they can call the pharmacy directly Monday-Friday from 8am-6:30pm at 404-321-6111 x207690.

 

Text Message Reminders – Veterans can use Annie’s Coronavirus Precautions protocol to send automated text messages with information about COVID-19. This application helps Veterans monitor for symptoms and can assist if they need to contact their VA facility for care. Enroll at www.mobile.va.gov/annie.

 

Secure Messaging – With My HealtheVet, VA’s online patient portal, Veterans can send online secure messages to your healthcare team to ask them non-urgent health questions. Register at www.myhealth.va.gov.

Applying for VA Health Care – Veterans can register for VA health care at https://www.va.gov/health-care/how-to-apply/. Veterans can also apply phone by dialing 1-877-222-8387 Monday thru Friday 8am – 8pm EST to get help with the application.

 

Telephone Advice Program (TAP)– Veterans can get medical advice or answers to their questions by calling our TAP line at 404-329-2222. In case of an emergency, Veterans should call 911 or proceed to the nearest emergency room.